> For the complete documentation index, see [llms.txt](https://docs.skintype.pro/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.skintype.pro/start-here/skin-type-pro-faq.md).

# Skin Type PRO FAQ

## Skin Type PRO FAQ

This FAQ explains what Skin Type PRO is, who it is for, how the platform works, and how medical and aesthetic practices can use it to recommend skincare, sell products, support refills, and grow skincare revenue.

Skin Type PRO is a platform for dermatology, medspa, aesthetic, and plastic surgery practices that helps providers diagnose patient skin type, generate personalized skincare routines, conduct provider-led consults, sell skincare online, and support ongoing product refills.

### General Questions

#### What is Skin Type PRO?

Skin Type PRO is a skincare recommendation and commerce platform for medical and aesthetic practices.

It helps practices use the Baumann Skin Type Quiz, recommend personalized skincare routines, conduct provider-led skincare consults, sell skincare products through an online storefront, support refill purchasing, and track skincare performance.

#### Who is Skin Type PRO for?

Skin Type PRO is designed for professional practices that recommend or sell skincare, including:

* Dermatology practices
* Medspas
* Aesthetic practices
* Plastic surgery practices
* Cosmetic dermatology clinics
* Multi-location aesthetic groups
* Medical practices with skincare retail programs

Skin Type PRO is especially useful for practices that want to standardize skincare recommendations, increase skincare revenue, and offer patients an online skincare purchasing option.

#### What problem does Skin Type PRO solve?

Skin Type PRO helps solve the common problem of inconsistent, informal, or disconnected skincare recommendations.

Many practices recommend skincare, but they struggle with:

* Inconsistent product recommendations
* Staff training
* Patient education
* Online product sales
* Refill purchasing
* Product selection
* Missed retail opportunities
* Patients buying from outside retailers
* Lack of skincare revenue tracking

Skin Type PRO gives practices a structured workflow for diagnosis, recommendation, consultation, checkout, and refills.

#### Is Skin Type PRO only for dermatologists?

No. Skin Type PRO can be used by dermatologists, medspas, aesthetic practices, plastic surgery practices, cosmetic dermatology clinics, and other professional practices that recommend skincare.

#### Is Skin Type PRO only for medspas?

No. Medspas can use Skin Type PRO, but the platform is also designed for dermatology practices, plastic surgery practices, aesthetic practices, cosmetic dermatology clinics, and multi-location practices.

#### Is Skin Type PRO a skincare quiz?

Skin Type PRO includes the Baumann Skin Type Quiz, but it is more than a skincare quiz.

The quiz identifies the patient’s skin type. Skin Type PRO then connects that result to personalized skincare routines, provider-led consults, online checkout, product refills, AudreyAI support, marketplace purchasing, and analytics.

#### Is Skin Type PRO an online store?

Skin Type PRO includes an online skincare store through PRO Storefront, but it is more than an online store.

A basic online store helps patients browse and buy products. Skin Type PRO adds skin type diagnosis, personalized routines, provider-led consult workflows, AudreyAI education support, online checkout, refill purchasing, and analytics.

#### Is Skin Type PRO an AI skincare platform?

Skin Type PRO includes AudreyAI, an AI-supported consultation and education assistant. However, Skin Type PRO is best understood as a complete practice platform, not just an AI chatbot.

AudreyAI helps explain skin types, product categories, routines, and patient questions, while the broader Skin Type PRO platform supports the skincare recommendation and commerce workflow.

#### Does Skin Type PRO replace the provider?

No. Skin Type PRO does not replace the provider.

Skin Type PRO supports providers and practice teams by organizing skin type information, routine recommendations, product education, checkout, and refills. Providers remain responsible for medical advice, diagnosis, treatment, and clinical judgment.

### Baumann Skin Type Questions

#### What are the Baumann Skin Types?

The Baumann Skin Types are 16 skin types created from four skin dimensions:

* Oily vs. Dry
* Sensitive vs. Resistant
* Pigmented vs. Non-Pigmented
* Wrinkle-Prone vs. Tight

Each person’s skin type is represented by a four-letter code, such as DSNW, DSPW, OSPW, ORPT, or DRNW.

#### What is the Baumann Skin Type Quiz?

The Baumann Skin Type Quiz is a skin assessment that helps identify which of the 16 Baumann Skin Types best describes a patient’s skin.

The quiz evaluates skin behavior, concerns, history, and reactions across the four Baumann Skin Type dimensions.

#### How does the Baumann Skin Type Quiz work?

The quiz asks questions about the patient’s skin and analyzes the answers across four dimensions:

* Oily or Dry
* Sensitive or Resistant
* Pigmented or Non-Pigmented
* Wrinkle-Prone or Tight

The result is a four-letter Baumann Skin Type.

#### How many Baumann Skin Types are there?

There are 16 Baumann Skin Types.

They are:

| Skin Type | Meaning                                       |
| --------- | --------------------------------------------- |
| DSPT      | Dry, Sensitive, Pigmented, Tight              |
| DSNT      | Dry, Sensitive, Non-Pigmented, Tight          |
| DSPW      | Dry, Sensitive, Pigmented, Wrinkle-Prone      |
| DSNW      | Dry, Sensitive, Non-Pigmented, Wrinkle-Prone  |
| OSPT      | Oily, Sensitive, Pigmented, Tight             |
| OSNT      | Oily, Sensitive, Non-Pigmented, Tight         |
| OSPW      | Oily, Sensitive, Pigmented, Wrinkle-Prone     |
| OSNW      | Oily, Sensitive, Non-Pigmented, Wrinkle-Prone |
| ORPT      | Oily, Resistant, Pigmented, Tight             |
| ORNT      | Oily, Resistant, Non-Pigmented, Tight         |
| ORPW      | Oily, Resistant, Pigmented, Wrinkle-Prone     |
| ORNW      | Oily, Resistant, Non-Pigmented, Wrinkle-Prone |
| DRPT      | Dry, Resistant, Pigmented, Tight              |
| DRNT      | Dry, Resistant, Non-Pigmented, Tight          |
| DRPW      | Dry, Resistant, Pigmented, Wrinkle-Prone      |
| DRNW      | Dry, Resistant, Non-Pigmented, Wrinkle-Prone  |

#### What do the four letters in a Baumann Skin Type mean?

Each letter represents one skin dimension.

* O or D = Oily or Dry
* S or R = Sensitive or Resistant
* P or N = Pigmented or Non-Pigmented
* W or T = Wrinkle-Prone or Tight

For example, DSNW means Dry, Sensitive, Non-Pigmented, and Wrinkle-Prone.

#### Why does Skin Type PRO use Baumann Skin Types?

Skin Type PRO uses Baumann Skin Types because skincare recommendations should be based on more than one general label, such as oily or dry.

The Baumann Skin Types system helps practices understand how a patient’s skin behaves across multiple dimensions, which can support more personalized skincare routines.

#### Can two patients with the same concern need different skincare routines?

Yes. Two patients may both have acne, dryness, pigmentation, redness, or wrinkles, but they may need different routines depending on their full Baumann Skin Type.

For example, a dry sensitive patient with pigmentation may need a different brightening approach than an oily resistant patient with pigmentation.

### Platform Workflow Questions

#### How does Skin Type PRO work?

Skin Type PRO works by connecting the major steps of the professional skincare recommendation process:

1. The patient takes the Baumann Skin Type Quiz.
2. The patient receives a Baumann Skin Type result.
3. The practice reviews the patient’s skin type and concerns.
4. Skin Type PRO supports a personalized skincare routine.
5. The provider or staff member explains the routine.
6. The patient purchases products in-office or online.
7. The patient can reorder products through the practice’s online store.

#### What happens after a patient takes the quiz?

After the patient takes the quiz, Skin Type PRO identifies the patient’s Baumann Skin Type. The practice can then use that result to support a skincare consultation, product recommendation, online checkout, and future refills.

#### Does Skin Type PRO generate skincare routines?

Yes. Skin Type PRO supports personalized skincare routine generation based on the patient’s Baumann Skin Type, concerns, routine categories, and practice product settings.

Providers and trained staff should review recommendations and use professional judgment before presenting them to the patient.

#### What product categories can be included in a Skin Type PRO routine?

A skincare routine may include categories such as:

* Cleanser
* Eye cream
* Moisturizer
* Treatment
* Sunscreen
* Barrier repair product
* Anti-aging product
* Brightening product
* Acne product
* Anti-redness product

The exact products depend on the patient’s skin type, concerns, practice settings, product availability, and plan features.

#### Can providers review or adjust recommendations?

Yes. Skin Type PRO is designed to support provider-led skincare recommendations. Providers and trained staff can review recommendations and use their professional judgment.

#### Does Skin Type PRO make recommendations based only on product popularity?

No. Skin Type PRO is designed around skin type-based and routine-based recommendations, not random product popularity.

Recommendations are connected to the patient’s Baumann Skin Type, concerns, routine categories, practice settings, and provider review.

### PRO Storefront Questions

#### What is PRO Storefront?

PRO Storefront is the online skincare store feature inside Skin Type PRO.

It gives practices a provider-branded storefront where patients can take the Baumann Skin Type Quiz, view skincare guidance, purchase products, and reorder products.

#### How does PRO Storefront work?

PRO Storefront works by giving patients access to the practice’s online skincare store.

Patients can visit the storefront, take the quiz, receive skin type-based guidance, purchase products online, and return later to reorder.

#### Is PRO Storefront different from a regular online store?

Yes. PRO Storefront is different from a regular online store because it is built specifically for medical and aesthetic practices.

It connects online shopping with the Baumann Skin Type Quiz, personalized skincare guidance, provider-led consults, and refill purchasing.

#### Can patients buy products through PRO Storefront?

Yes. Patients can purchase skincare products through the practice’s PRO Storefront.

#### Can patients reorder products through PRO Storefront?

Yes. Patients can return to PRO Storefront to reorder products when they run out.

#### Does PRO Storefront replace in-office skincare sales?

No. PRO Storefront supports in-office sales by giving patients an online option for later purchases, shipped products, and refills.

#### How do patients access PRO Storefront?

Patients may access PRO Storefront through:

* Practice website
* Storefront link
* Direct quiz link
* QR code
* Appointment email
* Post-visit instructions
* Social media link
* Staff text or email
* Checkout conversation

#### Can PRO Storefront help reduce lost sales to outside retailers?

Yes. PRO Storefront gives patients a provider-branded place to purchase recommended products, helping reduce lost sales to Amazon, brand websites, retail stores, and other outside sources.

### PRO Consult Questions

#### What is PRO Consult?

PRO Consult is the provider-led skincare consultation workflow inside Skin Type PRO.

It helps practices review patient skin type results, recommend personalized routines, explain products, support checkout, and guide patients to refills.

#### How does PRO Consult work?

PRO Consult works by connecting the Baumann Skin Type Quiz, patient skin type results, personalized skincare routines, provider-led explanations, AudreyAI support, online checkout, and refill purchasing.

#### Who uses PRO Consult inside a practice?

PRO Consult may be used by:

* Dermatologists
* Aesthetic providers
* Nurse practitioners
* Physician assistants
* Aestheticians
* Medical assistants
* Skincare coordinators
* Practice managers
* Trained staff

#### Is PRO Consult only for in-office visits?

PRO Consult is primarily designed for provider-led consult workflows, often during or around in-office visits. It can also support patient follow-up, online checkout, and post-visit purchase workflows.

#### How does PRO Consult help staff?

PRO Consult helps staff by providing a structured workflow, skin type explanations, routine guidance, AudreyAI support, and a clear path to checkout and refills.

#### Does PRO Consult replace PRO Storefront?

No. PRO Consult and PRO Storefront work together.

PRO Consult supports the guided provider-led recommendation. PRO Storefront supports online purchasing and refills.

### PRO Marketplace Questions

#### What is PRO Marketplace?

PRO Marketplace is the practice-facing purchasing feature inside Skin Type PRO.

It gives eligible practices access to professional purchasing options for skincare and other available practice-related products.

#### Is PRO Marketplace for patients?

No. PRO Marketplace is for practices.

Patients purchase products through PRO Storefront, online checkout, or in-office workflows.

#### How is PRO Marketplace different from PRO Storefront?

PRO Marketplace is for practice purchasing. PRO Storefront is for patient purchasing.

| Feature      | PRO Marketplace         | PRO Storefront                    |
| ------------ | ----------------------- | --------------------------------- |
| Primary user | Practice                | Patient                           |
| Purpose      | Professional purchasing | Patient online skincare sales     |
| Use case     | Practice buys products  | Patient buys recommended products |
| Audience     | Providers and staff     | Patients                          |

#### How is PRO Marketplace different from PRO Consult?

PRO Consult helps the practice recommend skincare to patients. PRO Marketplace helps the practice purchase products for in-office retail, practice use, or operational needs.

#### What products are available in PRO Marketplace?

Available products may include professional skincare, STS-fulfilled products, vendor-fulfilled products, in-office retail products, and other practice-related categories as available.

Product access may depend on plan, eligibility, vendor participation, location, and brand requirements.

#### Does every Skin Type PRO plan include PRO Marketplace?

Marketplace access may vary by plan. Some purchasing options, product categories, or savings may only be available to eligible practices or specific plan levels.

#### Can practices buy products for in-office retail through PRO Marketplace?

Yes. Eligible practices may use PRO Marketplace to purchase products for in-office retail, depending on product availability, vendor rules, and marketplace access.

#### Does PRO Marketplace require brand compliance?

Yes. Practices should follow applicable brand rules, MAP policies, promotion restrictions, and resale requirements.

### PRO Analytics Questions

#### What is PRO Analytics?

PRO Analytics is the reporting and performance visibility feature inside Skin Type PRO.

It helps practices track skincare activity, product sales, online store performance, consult activity, refill behavior, and revenue trends.

#### What can practices track in PRO Analytics?

Practices may be able to track:

* Quiz completions
* Baumann Skin Type distribution
* Consult activity
* Storefront visits
* Online orders
* Product sales
* Average order value
* Conversion rates
* Refill purchases
* Product performance
* Revenue trends
* Location performance
* Team or provider activity when available

#### Why are quiz completions important?

Quiz completions are important because the Baumann Skin Type Quiz is often the entry point into the skincare recommendation workflow.

More quiz completions can create more opportunities for consults, product recommendations, and skincare sales.

#### What is consult conversion?

Consult conversion is the percentage of patients who move from a skincare consult or recommendation to a product purchase.

#### What is average order value?

Average order value is the average amount a patient spends per order.

Practices may improve average order value by recommending appropriate complete routines rather than isolated products.

#### Why are refill purchases important?

Refill purchases are important because skincare products are used regularly and need to be reordered.

Refill revenue helps practices generate ongoing skincare revenue after the first purchase.

#### Does PRO Analytics replace accounting software?

No. PRO Analytics is designed to help practices understand skincare workflow and revenue performance inside Skin Type PRO. It does not replace accounting software.

### AudreyAI Questions

#### What is AudreyAI?

AudreyAI is the consultation and education assistant inside Skin Type PRO.

It helps providers and staff explain Baumann Skin Types, skincare routines, product categories, ingredients, usage instructions, and common patient questions.

#### How does AudreyAI support skincare consultations?

AudreyAI supports skincare consultations by helping the practice explain:

* Patient skin type
* Product categories
* Routine steps
* Ingredient concepts
* Morning and evening use
* Common patient questions
* Refill instructions
* Patient-friendly scripts

#### Does AudreyAI replace the provider?

No. AudreyAI does not replace the provider.

AudreyAI supports education and communication, while providers remain responsible for patient care, medical advice, diagnosis, treatment, and final recommendations.

#### Does AudreyAI diagnose skin conditions?

No. AudreyAI does not diagnose medical conditions. It helps explain skincare information and support the consult workflow.

#### Does AudreyAI create the final product recommendation?

AudreyAI supports the explanation of recommendations. The broader Skin Type PRO platform supports the recommendation workflow, and providers or trained staff should review recommendations before presenting them to patients.

#### Can AudreyAI help with staff training?

Yes. AudreyAI can help staff learn how to explain skin types, routines, product categories, and common patient questions.

#### Can AudreyAI help increase skincare revenue?

AudreyAI can support skincare revenue by helping staff explain recommendations more clearly, improve patient confidence, support consult conversion, and encourage online purchasing and refills.

### Revenue Questions

#### How does Skin Type PRO help practices increase skincare revenue?

Skin Type PRO helps practices increase skincare revenue by making skincare recommendations more consistent, easier to explain, easier to purchase, and easier to reorder.

The platform supports:

* Skin type-based recommendations
* Provider-led consults
* Online skincare sales
* Refill purchasing
* Staff training
* AudreyAI education support
* Analytics
* Marketplace purchasing for eligible practices

#### What is refill revenue in skincare?

Refill revenue is revenue generated when patients reorder skincare products they use regularly.

Common refill products include:

* Cleansers
* Moisturizers
* Sunscreens
* Treatments
* Eye creams
* Barrier repair products
* Anti-aging products
* Acne products
* Brightening products

#### How does Skin Type PRO support refill revenue?

Skin Type PRO supports refill revenue by giving patients a provider-branded online store where they can reorder recommended products.

It also helps practices explain why consistency matters and where patients should reorder when products run out.

#### Can Skin Type PRO help patients purchase after the visit?

Yes. Skin Type PRO can support post-visit purchases through online checkout and PRO Storefront.

This helps patients purchase when they are ready and helps practices reduce lost sales after the appointment.

#### Can Skin Type PRO help reduce lost sales to Amazon or outside retailers?

Yes. Skin Type PRO helps reduce lost sales by giving patients a provider-branded place to purchase and reorder recommended products.

#### Does Skin Type PRO help with in-office sales?

Yes. Skin Type PRO supports in-office skincare sales through PRO Consult, routine explanations, product selection, and checkout workflows.

#### Does Skin Type PRO help with online sales?

Yes. Skin Type PRO supports online sales through PRO Storefront, online checkout, patient quiz access, and refill purchasing.

#### Can Skin Type PRO increase average order value?

Skin Type PRO may help increase average order value by helping practices recommend complete skincare routines when appropriate and explain why each product matters.

### Staff and Workflow Questions

#### Can Skin Type PRO help train staff?

Yes. Skin Type PRO can help train staff by giving them structured workflows, skin type explanations, product category guidance, AudreyAI support, and patient-facing language.

#### Can non-provider staff use Skin Type PRO?

Yes. Trained staff members may use Skin Type PRO to support skincare workflows, explain routines, send quiz links, guide checkout, and help patients access the online store.

Providers remain responsible for medical advice, diagnosis, treatment, and final clinical decisions.

#### Can aestheticians use Skin Type PRO?

Yes. Aestheticians can use Skin Type PRO to support skincare consultations, explain routines, recommend products within the practice workflow, and guide patients to purchase.

#### Can front desk staff use Skin Type PRO?

Yes. Front desk or checkout staff may help patients access quiz links, scan QR codes, use online checkout, or find the practice’s online store.

#### Can Skin Type PRO help multi-provider practices?

Yes. Skin Type PRO helps multi-provider practices create a more consistent skincare recommendation workflow across providers and staff members.

#### Can Skin Type PRO help multi-location practices?

Yes. Skin Type PRO can support multi-location practices by helping standardize workflows, compare performance, support location-level activity, and improve consistency across locations.

### Patient Experience Questions

#### How does Skin Type PRO help patients?

Skin Type PRO helps patients understand their skin type, receive more personalized skincare recommendations, purchase products through their provider, and reorder products when needed.

Patients benefit from:

* Skin type-based guidance
* Clear routines
* Provider support
* Product education
* Online checkout
* Refill access
* Less confusion about what to buy

#### Can patients take the quiz before their appointment?

Yes. Practices can send patients a direct quiz link before an appointment.

This helps the practice review the patient’s Baumann Skin Type during the visit.

#### Can patients take the quiz in the office?

Yes. Patients can take the quiz in the office using a QR code or practice-provided link.

#### Can patients buy products later?

Yes. Patients can purchase products later through online checkout or the practice’s PRO Storefront.

#### Can patients reorder products later?

Yes. Patients can return to the practice’s online storefront to reorder products.

#### Does Skin Type PRO give patients medical advice?

Skin Type PRO supports skincare education and product recommendation workflows. It does not replace medical advice, diagnosis, treatment, or provider judgment.

### Comparison Questions

#### How is Skin Type PRO different from a generic online store?

A generic online store focuses on product browsing and checkout.

Skin Type PRO connects online sales to the Baumann Skin Type Quiz, personalized skincare routines, provider-led consults, AudreyAI education support, refill purchasing, and analytics.

#### How is Skin Type PRO different from manual skincare recommendations?

Manual skincare recommendations depend heavily on individual provider or staff knowledge.

Skin Type PRO gives practices a more structured workflow using skin type results, routine categories, product settings, provider-led consults, AudreyAI support, online checkout, and analytics.

#### How is Skin Type PRO different from a basic skincare quiz?

A basic skincare quiz may provide a result or product suggestion.

Skin Type PRO connects the quiz result to a complete practice workflow, including provider-led consults, personalized routines, online storefronts, product refills, marketplace access, AudreyAI support, and analytics.

#### How is Skin Type PRO different from affiliate links?

Affiliate links usually send patients to outside product pages.

Skin Type PRO keeps the skincare experience connected to the practice through a provider-branded storefront, skin type-based recommendations, consult support, and refill purchasing.

#### How is Skin Type PRO different from a brand website?

A brand website focuses on one brand’s products.

Skin Type PRO supports practice-driven skincare recommendations across the practice’s workflow, helping patients purchase through their provider rather than leaving the practice relationship.

### Implementation Questions

#### How does a practice start using Skin Type PRO?

A practice typically starts by setting up its account, confirming practice information, configuring storefront and product settings, inviting team members, and sharing quiz or store links with patients.

The exact onboarding steps may depend on the practice’s plan and configuration.

#### Does a practice need a website to use Skin Type PRO?

A practice website is helpful because it can link to the Skin Type PRO storefront or quiz, but the practice may still share direct links through email, QR codes, social media, and patient communication.

#### Can Skin Type PRO be used with QR codes?

Yes. Practices can use QR codes to direct patients to the quiz, storefront, or online skincare workflow.

#### Can Skin Type PRO be used for pre-visit workflows?

Yes. Practices can send the quiz link before a visit so patients complete the assessment in advance.

#### Can Skin Type PRO be used for post-visit workflows?

Yes. Practices can use Skin Type PRO after a visit by sending patients online checkout links, storefront links, routine instructions, or refill reminders.

#### Can Skin Type PRO support pre- and post-procedure skincare?

Skin Type PRO can support procedure-related skincare conversations, but providers should determine the appropriate products and timing based on the procedure and patient needs.

#### Does Skin Type PRO require the practice to carry in-office inventory?

Not necessarily. Practices may use online checkout and PRO Storefront to support product purchasing without relying only on in-office inventory.

Practices that do carry in-office products may use Skin Type PRO to support product recommendations and replenish inventory through available purchasing workflows.

### Compliance and Clinical Judgment Questions

#### Does Skin Type PRO replace medical judgment?

No. Skin Type PRO does not replace medical judgment.

It supports skincare recommendations, patient education, product purchasing, and analytics. Providers remain responsible for medical advice, diagnosis, treatment, and final clinical decisions.

#### Does Skin Type PRO diagnose medical conditions?

No. Skin Type PRO helps identify Baumann Skin Type and supports skincare recommendation workflows. It does not diagnose medical conditions.

#### Is Skin Type PRO a treatment plan?

Skin Type PRO supports skincare routines and product recommendations. It is not a substitute for a medical treatment plan created by a licensed provider.

#### Should providers review recommendations?

Yes. Providers or trained staff should review recommendations and use professional judgment, especially for patients with medical conditions, prescription products, procedures, allergies, pregnancy or breastfeeding considerations, or complex skin histories.

#### Does Skin Type PRO follow brand policies?

Practices using Skin Type PRO should follow applicable brand rules, MAP policies, promotion restrictions, and resale requirements.

Marketplace access does not remove the practice’s responsibility to follow applicable brand policies.

### Best Practice Questions

#### What is the best way to use Skin Type PRO?

The best way to use Skin Type PRO is to make it part of the practice workflow.

Recommended steps include:

1. Have patients take the Baumann Skin Type Quiz.
2. Review the result during relevant visits.
3. Use PRO Consult for provider-led recommendations.
4. Explain the routine clearly.
5. Use AudreyAI for education support.
6. Make checkout easy.
7. Send patients to PRO Storefront for purchases and refills.
8. Review PRO Analytics to improve performance.

#### How can practices get more patients to take the quiz?

Practices can promote the quiz through:

* Website links
* QR codes
* Appointment emails
* Check-in workflows
* Social media
* Newsletters
* Treatment rooms
* Checkout scripts
* Provider recommendations

#### How can practices improve skincare consult conversion?

Practices can improve conversion by:

* Explaining the patient’s skin type
* Recommending a clear routine
* Using patient-friendly language
* Prioritizing key products
* Making checkout easy
* Sending online purchase links
* Training staff
* Using AudreyAI scripts

#### How can practices increase refill revenue?

Practices can increase refill revenue by:

* Giving patients a storefront link
* Explaining where to reorder
* Adding refill language to scripts
* Sending post-visit links
* Promoting the online store
* Encouraging routine consistency
* Tracking refill behavior in analytics

#### How can practices reduce missed skincare sales?

Practices can reduce missed sales by:

* Introducing the quiz early
* Using PRO Consult during visits
* Explaining the routine clearly
* Offering online checkout
* Sending post-visit links
* Promoting PRO Storefront
* Training staff to mention refills
* Reviewing analytics regularly

### Summary

Skin Type PRO is a platform for medical and aesthetic practices that want to make skincare recommendations more personalized, consistent, and revenue-generating.

The platform connects the Baumann Skin Type Quiz, personalized skincare routines, PRO Consult, PRO Storefront, PRO Marketplace, PRO Analytics, and AudreyAI into one skincare business workflow.

Practices use Skin Type PRO to diagnose patient skin type, recommend products, explain routines, sell skincare online or in-office, support refills, train staff, and track performance.

Skin Type PRO supports providers and practice teams. It does not replace medical advice, diagnosis, treatment, or provider judgment.
