PRO Consult
PRO Consult is where you view patient results, run consultations, and generate personalized skincare routines.
This is the core of the Skin Type PRO platform - everything flows through here.
Where It Fits in the Workflow
PRO Consult is used after a patient completes the Skin Type Quiz.
Inside PRO Consult, you:
View the patient’s Baumann Skin Type
Understand their concerns and lifestyle factors
Review a fully generated skincare routine
Guide the patient through the consult
Complete the sale
How to Access PRO Consult
Step 1: Open PRO Consult
From the main navigation, click PRO Consult
Step 2: Select a Patient
At the top of the page, you’ll see patients who have completed the quiz
Click on a patient to open their consult
Understanding the Consult Screen
When you open a consult, everything is organized to guide you through the process.
1. Patient Overview
Click the Consultation button. This section gives you a quick summary of the patient.
You’ll see:
Baumann Skin Type
Key concerns
Sensitivity indicators
Lifestyle factors
2. Personalized Routine (Main Section)
This is the most important part of the consult.
You’ll see a complete skincare regimen, typically organized into:
Morning routine
Evening routine
Each routine includes products assigned to specific roles such as:
Cleanser
Treatment
Moisturizer
Sun protection
3. Product Details
Each product in the routine is selected based on:
Skin type
Clinical indication
Product formulation and role
You can click into products to view more details if needed.
4. Action Buttons
Inside the consult, you’ll have key actions available:
Edit Products
Swap or adjust products in the routine
Use this when:
You prefer specific brands
You want to prioritize in-office inventory
You need to adjust for budget
QR Code / Checkout
Generate a checkout experience for the patient
Use this to:
Let the patient scan and purchase
Send them directly to their personalized routine
How to Run a Consult (Best Practice)
Follow this simple structure:
1. Start with the Skin Type
Explain what it means and why it matters
2. Walk Through the Routine
Show how the regimen is structured (morning & evening)
3. Highlight Key Products
Focus on 2–3 important products and their benefits
4. Guide to Purchase
Use the QR code or provide products in-office
How to Customize the Routine
You can modify the routine at any time.
When to Customize
Patient has budget constraints
You want to use specific brands
You are aligning with in-office inventory
When Not to Customize
The default routine already fits the patient
You don’t have a strong reason to change it
Pro Tips for Using PRO Consult
Keep the Consult Conversational
Don’t read the screen - guide the patient naturally
Focus on Outcomes
Explain what the routine will do, not just what it contains
Don’t Overwhelm the Patient
You don’t need to explain every product
Always Guide the Next Step
Never end without directing the patient to purchase
Why PRO Consult Matters
PRO Consult allows you to:
Deliver consistent, high-quality consultations
Eliminate guesswork in product recommendations
Reduce time spent building routines manually
Convert consultations into product sales
👉 Next: PRO Storefront
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