> For the complete documentation index, see [llms.txt](https://docs.skintype.pro/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.skintype.pro/skin-type-pro-user-resources/features/audreyai.md).

# AudreyAI

AudreyAI is your built-in assistant that helps you understand recommendations, guide patients, and run more effective consultations.

It provides real-time support so you can confidently explain routines, answer questions, and deliver a better patient experience.

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### Where It Fits in the Workflow

AudreyAI supports you during the consult.

It helps you:

* Understand why products are recommended
* Explain routines to patients
* Answer common skincare questions
* Guide conversations with confidence

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{% hint style="info" %}
💡 The system generates the routine.\
💡 AudreyAI helps you explain and deliver it.
{% endhint %}

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### What AudreyAI Does

AudreyAI enhances your ability to run consultations by providing:

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#### Product Explanations

Understand why each product is included in the routine

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#### Ingredient & Benefit Insights

Quickly learn what products do and how they help the patient

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#### Patient-Friendly Language

Get clear, simple ways to explain recommendations

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#### Consult Guidance

Support for how to talk through routines and next steps

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{% hint style="info" %}
💡 It acts like a knowledgeable assistant during every consult.
{% endhint %}

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### How to Use AudreyAI

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#### During the Consult

When reviewing a patient’s routine:

* Use AudreyAI to understand product choices
* Reference explanations to guide your conversation
* Translate technical details into simple language

***

{% hint style="info" %}
💡 This is especially helpful for new providers or staff.
{% endhint %}

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#### When You Need More Detail

If you want to go deeper:

* Explore product rationale
* Review ingredient benefits
* Understand how products fit the patient’s skin type

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{% hint style="info" %}
💡 Use it as a learning tool, not just a shortcut.
{% endhint %}

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### What AudreyAI Is Not

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#### It Does NOT Replace the Recommendation Engine

The skincare routine is generated by the Skin Type PRO system based on:

* Baumann Skin Type
* Clinical logic
* Product data

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#### It Does NOT Replace the Provider

You are still guiding the consult and making final decisions.

***

{% hint style="info" %}
💡 AudreyAI supports you - it doesn’t replace you.
{% endhint %}

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### When to Use AudreyAI Most

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#### For New Providers or Staff

* Learn how to explain routines
* Build confidence quickly

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#### For Complex Patients

* Better understand product selections
* Answer detailed questions

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#### For Ongoing Learning

* Improve skincare knowledge over time

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{% hint style="info" %}
💡 It helps turn any team member into a confident skincare consultant.
{% endhint %}

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### How to Position It to Patients

Use AudreyAI behind the scenes to improve your delivery.

You don’t need to mention it directly - just use the insights to:

* Explain clearly
* Answer confidently
* Build trust

***

{% hint style="info" %}
💡 The better you explain, the more patients will follow and purchase.
{% endhint %}

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### Why AudreyAI Matters

AudreyAI allows you to:

* Reduce training time for staff
* Improve consistency across providers
* Deliver more confident consultations
* Increase patient trust and conversion

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{% hint style="info" %}
💡 Better explanations lead to better outcomes—and more sales.
{% endhint %}

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### Pro Tips

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#### Use It to Simplify, Not Complicate

Focus on clear, patient-friendly explanations

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#### Don’t Over-Rely on It

Use it as support, not a script

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#### Learn From It Over Time

Your knowledge and confidence will grow with use

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#### Pair It With the Consult Flow

Use AudreyAI to enhance - not replace - your structure

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{% hint style="info" %}
💡 The best providers use AudreyAI as a guide, not a crutch.
{% endhint %}

***

👉 Next: [**Advanced**](/skin-type-pro-user-resources/advanced.md)