> For the complete documentation index, see [llms.txt](https://docs.skintype.pro/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.skintype.pro/skin-type-pro-user-resources/advanced/optimizing-your-consult-workflow.md).

# Optimizing Your Consult Workflow

Once you’re familiar with Skin Type PRO, the next step is optimizing how you run consultations.

The goal is to deliver a consistent, high-quality consult in just a few minutes - every time.

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### The Ideal Consult Structure

The most effective consults follow a simple, repeatable flow:

1. Explain the skin type
2. Walk through the routine
3. Highlight key products
4. Guide the patient to purchase

***

{% hint style="info" %}
💡 Consistency is more important than complexity.
{% endhint %}

***

### How to Run Faster, More Effective Consults

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#### Keep It Structured

Follow the same flow for every patient.

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**Why**

* Reduces thinking during the consult
* Builds confidence
* Improves consistency across staff

***

{% hint style="info" %}
💡 A repeatable process leads to better outcomes.
{% endhint %}

***

#### Focus on What Matters

You don’t need to explain everything.

***

**Prioritize**

* Skin type explanation
* Routine structure
* 2–3 key products

***

{% hint style="info" %}
💡 Simplicity increases understanding and conversion.
{% endhint %}

***

#### Use the System as Your Guide

Let PRO Consult do the heavy lifting.

* The routine is already built
* The structure is already defined
* The recommendations are already aligned

***

{% hint style="info" %}
💡 Your role is to guide - not create from scratch.
{% endhint %}

***

#### Limit Customization

Only adjust the routine when necessary.

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**When to Customize**

* Budget constraints
* Brand preferences
* Inventory alignment

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**When Not to Customize**

* When the default routine already fits

***

{% hint style="info" %}
💡 Too much customization slows you down and reduces consistency.
{% endhint %}

***

### Training Your Team

Skin Type PRO is designed so any staff member can run a consult.

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#### How to Train Quickly

* Teach the 4-step consult flow
* Have staff run consults on themselves
* Use AudreyAI to support explanations

***

{% hint style="info" %}
💡 Most staff can become confident in just a few sessions.
{% endhint %}

***

### Reducing Friction During the Consult

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#### Avoid Over-Explaining

Keep explanations simple and benefit-focused

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#### Avoid Too Many Choices

Stick to the recommended routine

***

#### Always Guide the Next Step

Never end without directing the patient to purchase

***

{% hint style="info" %}
💡 Friction reduces conversion - clarity increases it.
{% endhint %}

***

### Creating a Consistent Patient Experience

Every patient should have a similar experience, regardless of who runs the consult.

***

#### This Means

* Same consult structure
* Similar explanations
* Consistent product recommendations

***

{% hint style="info" %}
💡 Consistency builds trust and improves results.
{% endhint %}

***

### The Time Goal

A well-run consult should take only a few minutes.

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#### Why This Matters

* Fits easily into appointments
* Increases adoption across your practice
* Allows more patients to be served

***

{% hint style="info" %}
💡 Speed + consistency = scalability.
{% endhint %}

***

### The Takeaway

You don’t need to do more - you need to do it consistently.

***

#### The Winning Approach

* Follow a simple structure
* Keep explanations focused
* Guide every patient to purchase
* Train your team to do the same

***

{% hint style="info" %}
💡 The more consistent your workflow, the better your results.
{% endhint %}

***

👉 Next: [**Using Analytics to Grow**](/skin-type-pro-user-resources/advanced/using-analytics-to-grow.md)