# Managing In-Office vs Shipped Products

## Overview

When assigning and recommending products, you control whether items are fulfilled:

* In-Office
* Shipped

## Inventory Awareness (Shipped Products)

For shipped products, the system checks live inventory availability.

### Inventory Indicators

* 🟢 Green Icon → Product is in stock
* 🟡 Yellow Icon → Low inventory
* 🔴 Red Icon → Product was automatically replaced

## Automatic Product Replacement

If a shipped product is out of stock, the system automatically selects the next available product in that category and displays a red icon.

## In-Office Inventory Behavior

In-office products are always shown as available because inventory is managed by your practice outside the platform.

If a product is out of stock in your office, you can switch it to **Shipped** during the consult.

## Why It Matters

You do not want to recommend a product that the patient cannot immediately purchase.

## Pro Tip

Always ensure the patient can purchase the full routine—use shipped products to fill any inventory gaps.

## Common Mistakes

* Recommending products that are out of stock
* Ignoring inventory indicators
* Not switching to shipped when in-office stock is unavailable